Cathleen Balfour

Empathy vs. Sympathy

During this workshop, Cathleen will teach you to communicate using empathy, allowing you listen effectively and create harmony with the people in your personal and professional lives. By thoroughly understanding and applying the techniques of empathetic communication, you are able to avoid or resolve conflicts, thereby creating healthy, satisfying relationships. Empathetic communication assists in nurturing clarity, creating productivity, and being effective in our lives.

Here are some of the benefits of this workshop:

  • You will learn how to speak so others will want to listen
  • You will learn how to keep focused on your topic and people will want to hear your message
  • You feel empowered

Cathleen will focus on 3 different facets of empathy communication:

  1. Speaking
  2. Listening
  3. Interacting

Workshop Highlights include:

  • Comparison of Empathy and Sympathy
  • Good Listening Skills
  • Mirroring and the Art of Listening
  • The Dialogue Process
  • Practicing Empathetic Communication

Empathy and Sympathy are different…
Empathy = Empowering vs. Sympathy = Enabling